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Centralized orchestration
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Where fast time-to-value meets exceptional performance
Building exceptional AI agents is just the start... Scaling them reliably is the hard part.
Handle millions of customer conversations across use cases, languages, and regions without compromising customer experiences.
Keep AI agents consistent, compliant, and continuously improving.
Give enterprise teams everything they need to manage agents in the long run: Natural language briefings, Integrated testing, real-time monitoring and continuous improvement based on what customers actually say and do
Every phase of the agent journey lives inside the platform
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Governed lifecycleVersioning, approvals and deployments with built-in controls.
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Agent observabilityTransparency into what agents are doing and how they impact customer experiences.
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Secure data handlingData is encrypted, with role-based access controls and enterprise-grade compliance.
Take it from our customers
The initial tests we ran with Parloa AMP already fully convinced us. We saw rapid success and a high acceptance rate for the AI solution in our stores. With the AI Agent, we want to push the boundaries of what’s possible in customer experience.
Roland Dolle, Leiter Customer Interaction, Data & AI bei A.T.U Auto-Teile-Unger Handels GmbH & Co. KG
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Thanks to Parloa, our customers have the permanent possibility to receive automated answers to all their questions via various channels without being tied to opening hours.
Olivia Szpiech, Director of Customer Service
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This is actually how I have always imagined AI. No more rule-based dialogues but truly individual and customized conversations.
Paul Herbertz, Produktmanager Kommunikationsinfrastruktur, BarmeniaGothaer
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Engineered for reliability, built for scale
Our platform orchestrates the full AI agent lifecycle, so you can get to value faster, with more confidence.
The AI Agent lifecycle
Design intelligent AI agents across channels with flexible skills & integrations
- Company-specific knowledge and policies.
- Natural language briefs, not scripted flows.
- Tasks to resolve specific user issues.
- Integrations to CRMs, order systems, and backend APIs.
Battle-test every agent in real-world conditions before and after you go live.
- Simulate thousands of multi-turn conversations.
- Validate edge cases.
- Run regression tests of simulation and real conversations.
- Evaluate with rules and LLM-as-judge.
- Audit trails and versioning.
Deploy with full control, globally.
- Region and channel configurations.
- Human fallback and escalation.
- Multilingual, multi-brand rollout.
- Seamlessly handle high call volumes or seasonal spikes.
Track how agents perform in production and make them better.
- Test and compare different agent versions.
- Track key metrics like average handling time, containment rate, and more.
- Tune and update instructions and integrations.
- Measure and adjust agents for new regions or use cases.
- Send data to your business intelligence tools for deeper analysis and reporting.
Ready to scale AI agents that actually work?
What’s next?
Once you’ve completed the form, we'll reach out to schedule your appointment.
We’ll discuss your unique business situation and help determine the most effective ways we can help you.
Book a demo
Amplify your customer service experience today.