Deliver superior automated customer experiences while freeing agents from repetitive tasks using cutting-edge AI and its latest innovations, such as generative AI.
accuracy transcribing contract numbers
automated order conversion
In today’s on-demand era, customers expect instant answers to questions and concerns — and on any device. That’s why our platform is purpose-built with next-gen technology, including generative AI.
With Parloa, you can automate recurring customer queries and free your agents from mundane tasks.
Our technology is engineered for your most important use cases, helping you succeed quickly.
The fastest way to improve contact center efficiency is to automatically route customers to the best available agent. Parloa’s AI-powered intent recognition does exactly that, with 97% accuracy.
Use AI-based authentication to automatically request personal information to verify a customer’s identity. From address to birthday to two-factor authentication, Parloa provides extra layers of security.
Save time, increase productivity, and deliver better service by letting AI manage end-to-end processes on its own. Address changes, banking, and even order fulfillment can be handled by our AI.
Take advantage of real-time translation for agents across the globe so that they can talk in their native tongue and assist customers who speak any language.
We empower your team to provide personalized and efficient support with generative AI, raising the bar for excellence in customer service.