We use the new era of AI technology to deliver exceptional customer conversations – not just another software solution but the expert partner at your side.
In today’s fast-paced world, customers expect nothing less than a smooth, hassle-free experience when they reach out to contact centers. Despite the rise of new communication mediums, phone interactions remain the channel of choice for most customers.
Since 2018, we’ve been helping businesses automate their most important service channels using cutting-edge AI technologies, including the latest breakthroughs like generative AI.
Together with our customers and partners, we’re revolutionizing the way contact centers operate and helping create unrivaled customer experiences.
of Parloans are women
Parloa is more than just a platform. Our vision is to create a world where technology enhances human potential, enabling businesses to thrive and customers to experience top-notch service.
Join us on this exciting journey of innovation and transformation as people and AI join forces to create the next level of customer experience.
Parloa always puts customers first. Our AI solution is designed to deliver the most value to the companies we work with. Our team is laser-focused on our clients’ success, working hand-in-hand and building strong relationships along the way.
Parloa puts partners at the center of our vision of using best-in-class AI to create frictionless conversations. Our partners become part of our team because we’re simply better together!
At Parloa, we love getting to know the people behind the companies we work with. We’re also fascinated by technology that changes the way companies talk to their customers, with humans and AI working together as one team.
Parloa started with a vision and has grown tremendously since then.
In just a few years, we’ve become a company that businesses around the world — like Decathlon, SwissLife, and Ergo — trust to deliver outstanding customer experiences across all of their most important service channels.
Our vision is backed by investments from EQT Ventures and previous funding round investors, including renowned venture capital funds like Newion and Senovo. We’re also lucky to count founders from prominent German unicorns — like Erik Muttersbach and Michael Wax (Forto), Hanno Renner (Personio), and Nicolas Peters (Signavio) — among our investors, along with German contact center entrepreneur Jens Bormann (Muuuh! Group) and soccer pro and business angel Mario Götze.